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Introducing Record Matches and Smart Matches™ for Your Family Tree
Record Matches & Smart Matches™
What are Record Matches?
What are Smart Matches™?
What is a MyHeritage Data subscription?
What's Happening Now
April 23: Introducing Record Matches and Smart Matches™ for Your Family Tree
Confirmation emails for old help tickets
February 28: New Curator permissions, updated privacy page
Search results issue
Updates missing in recent activity
Family tree poster checkout button broken
Support for Adoptive Parents
Expand date entry options to include bracketing (range), before and after
"A Geni profile you manage has been deleted"
It is impossible to delete or move a person.
How can update a person's status to deceased?
how do you split a tree if a tree is merged in error?
Trouble inputting birth dates
Impossible to send a birthday greeting
unable to send birthday message after picking gift...different format for
Frequently Asked Questions
Login & Invitations
Why can't I login?
How can I customize the invitation sent to my relatives?
How do I contact Geni about my subscription?
Where is a credit card's security code located?
How do I cancel my free trial?
How do I customize the way names are displayed?
How do I delete someone from my tree?
How do I print my tree?
How To: Make a Profile Public
What are "estimated" dates?
How can I undelete a profile I manage?
What are public profiles?
I found a listing under my name and I would like it to be removed
What profiles are private?
Photos & Videos
How do I upload a new profile photo?
How can I upload my photos?
How can I report a photo?
How do I convert photos to documents?
How do I tag a profile to a document?
How can I add a Document?
What is a Merge Request?
How can I merge my tree with a relative's tree?
Who are Collaborators?
How do I tag a profile to a discussion?
How can I delete a discussion?
How can I start a discussion?
How can I add profiles to a project?
How can I rename a project?
How do I create a Project?
What are Curators?
What permissions do Curators have in my tree?
How can I contact a Curator?
How can I send another user a message?
How can I update my email notifications?
What are Birthday Reminders and who receives those?
How do I report a profile?
How do I report a profile as Deceased?
What is a Claimed Historical Profile?
How can I export my GEDCOM?
What GEDCOM software should I use?
Has your GEDCOM importer been disabled?
How do I search for profiles?
How can I find relatives on Geni?
Why can't I find people I added to the tree?
How To: Switch Your Display Language
Does Geni only accept English as a language on my tree?
How do I print Hebrew/Arabic in the proper order from my tree?
Can I specify a group of people to share my activity with?
What activities are shared with Social Sharing?
What is Facebook Social Sharing?
How are location fields parsed?
Where is my Map?
Why is the location in another language?
Blood Relatives vs. Family Tree
Who are considered 'Family Members' in Statistics?
Video Tips and Tricks
How To: Upload Documents to Geni
How do I save my family tree to my computer?
How to: Add Photos
Geni Public Access
Where can I find a list of participating locations?
How can I get my local library or organization to join the Geni Public Access program?
What is Geni Public Access?
What is the World Family Tree app by TelGen?
What is myHistro?
What is GeneDroid?
Geni has joined the MyHeritage Family
What is MyHeritage?
What does this mean for Geni?
How will the two websites operate?
Kes sobiks? Anne Kukermann
Use of patronyms
Kes sobiks? Arne Pajula
Charts do not show non-english characters properly
Language discussion topics
"Missing link"; Following phrases in tr8n
How to become a language manager?
Livonian - līvõ kēļ